Frequently Asked Questions
Everything you need to know about your luxury fragrance experience.
Are your fragrances 100% authentic?
Yes, all Lattafa perfumes are 100% authentic, sourced directly from our production facilities to ensure you receive the highest quality luxury scents.
How long does shipping take?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on opened fragrances.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer international shipping?
Currently, we ship to a wide range of countries. Please check our shipping calculator at checkout to see if delivery is available to your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital payment solutions for your convenience.